Miss Alter Ego Ladies Fashion
United Kingdom Returns
For returns please print and fill out the returns form found on the website under section ‘Returns Form’ and send with your unwanted items to:
Miss Alter Ego
3 The Quadrant
PLEASE DONT FORGET TO KEEP YOUR PROOF OF POSTAGE.
Items ordered MUST be returned within 14 days of receipt along with the despatch note you receive with your order.
Every delivery comes with a ‘Despatch Note’ listing the contents. You need to include this document to make a return along with your returns form. You will need to choose the most appropriate ‘reason’ code on the returns form and then enter the relevant code alongside each product you are returning. This will help us improve the quality of our service in the future.
Please note, it can take up to 28 days for a return to be processed once we have received your parcel.